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Website vendors see the same thing over and over again. One of the recurring themes we experience is projects where the wrong person is assigned the task of building the website or, in worse cases, put over the entire internet initiative. The individual has usually demonstrated some capability or knowledge of technical or artistic things that the leadership interprets as qualifications for managing the web side of things for the business. But, in most cases, that individual lacks even the basics of running a website and comes armed with a host of misunderstandings. Sometimes, the individual has done a great job at explaining that they are not technologically savvy, but they have been given the website as an "administrative" task. Either way, the business has set itself up for failure forcing the vendor they have chosen to spend time and budget dealing with the dynamics of such a mistake.